Everything you need to know about booking with our practitioners.
Frequently asked questions
You can book a variety of wellness services depending on the specialities offered by the practitioners on the platform: wellness massage, treatments, one-to-one support, relaxation, sophrology, yoga, naturopathy and other complementary practices. Each practitioner presents their services — duration, price and terms — to help you choose the one that best fits your needs.
Each service has a detailed page specifying its purpose, duration, price, session location, and any useful information to know before your appointment. The exact content may vary depending on the practice and the professional. We invite you to read the service description before booking.
No, it isn't possible to contact the practitioner directly before booking. All the information you need is shown on their profile and on the service page: presentation, specialities, duration, price, location, terms and associated conditions — so you can book completely independently.
Sessions take place in person, according to the terms specified by the practitioner. The appointment location is indicated on the service page or at the time of booking. Before confirming, you can review the practical information available to make sure the service matches your expectations.
Cancellation and rescheduling conditions are specified at the time of booking or on the service page. Depending on the notice given and the rules set by the platform or the practitioner, you may be able to reschedule or receive a full or partial refund. We recommend checking these conditions before confirming your booking.