This Cookies policy explains how the OnJoy platform (the “Platform”) uses cookies and similar technologies when you visit it. It should be read together with our Privacy policy.
1. What is a cookie?
A cookie is a small text file placed on your device (computer, tablet, or phone) when you visit a website. Cookies allow the website to recognise your device, remember your preferences, keep you signed in, and understand how the service is used. Similar technologies (such as local storage) may be used for the same purposes.
2. Cookies we use
Strictly necessary cookies
These are essential for the Platform to function and cannot be switched off. They include cookies that keep you signed in, secure forms against fraud (CSRF protection), and maintain your session.
- Session cookie — keeps your session active while you browse.
- Authentication cookie — keeps you signed in to your account.
- Security (CSRF) cookie — protects forms and requests against cross-site attacks.
Functional cookies
These remember choices you make to give you a better experience (such as language or display preferences). The Platform works without them, but some convenience features may be lost.
Analytics cookies
If enabled, these help us understand how visitors use the Platform (pages visited, time spent) so we can improve it. They are only set with your consent and the data is aggregated.
Third-party cookies
Some features rely on third parties that may set their own cookies, in particular:
- Stripe — our payment provider, for secure payment processing and fraud prevention.
- Mapping / address services — to display locations and assist with address entry.
These third parties process data under their own privacy policies.
3. Managing your cookies
When required, we ask for your consent before setting non-essential cookies, and you can change your choice at any time. You can also configure your browser to refuse or delete cookies. Most browsers let you do this through their settings menu. Please note that disabling strictly necessary cookies may prevent parts of the Platform from working properly.
Useful browser links:
- Google Chrome — Settings > Privacy and security > Cookies
- Mozilla Firefox — Settings > Privacy & Security
- Safari — Preferences > Privacy
- Microsoft Edge — Settings > Cookies and site permissions
4. Changes to this policy
We may update this Cookies policy from time to time. The “last updated” date at the top indicates the latest revision.
5. Contact
For any question about our use of cookies, contact us at [PRIVACY_EMAIL].